Shipping and Delivery
We are shipping globally! Please allow up to 3 business days for your order to be processed. Please track your package using the tracking information provided once your package is ready to be shipped - it is important you keep your tracking information until you physically receive your package so you can track its location at all times. Due to COVID-19, there may be shipping delays, beyond our control, so we are not responsible for delays that may occur within the shipping carriers network.
Unsuccessful Delivery: If your package is returned to our distribution center because you were unavailable to receive OR you failed to retrieve your package from your UPS Access point, there will be a $12 restock fee charged.
International Customers: You might be charged additional duties and import taxes when you receive your shipment(s). We are only responsible for shipping the product(s) but you are responsible for paying any import costs to the shipping carrier, such as VAT, duties and clearing fees, upon delivery. Please note, some shipping carriers charge additional fees for collecting duties upon delivery if the duties have not been paid up front. Please note, using the DAP (or DDU) incoterm might result in additional charges to you.